Desktop

FAQs

Google keeps defaulting to the wrong account. How do I fix this?

If you've signed in with multiple Google accounts, Google has a known bug where you may be redirected to the wrong account. You can sign out of all accounts and then sign back in with just the account you want to add the calendar subscription to.

Alternatively, you could switch to Google Connect where you can choose which Google account to sync with. We'll handle adding and removing calendars from the right account.

I’m trying to add to Google Calendar but my Mac keeps defaulting to Apple Calendar. What do I do?

You can update the default calendar app by:

1. Go to your Calendar App

2. Click on Calendar in the Menu Bar > Settings

3. Set the Default calendar app to Chrome

Still not working as expected? Google Connect is your best option as all calendars are added in the background, skipping the step of redirecting to your calendar app.

The calendar is appearing in the sidebar but events aren't appearing in my Google Calendar app. How do I fix this?

Unfortunately, Google doesn't update calendar subscriptions immediately. It can take up to 48 hours for events to appear in your calendar.

If you'd like to get near real-time events, learn more about Google Connect.

The events on Stanza are updated but not in my Google Calendar. How do I fix this?

Google Calendar doesn't allow you to refresh calendar subscriptions. You may need to wait up to 48 hours for updates to appear in your calendar.

If you'd like near real-time updates, learn more about Google Connect. You'll also have the ability to "Force Refresh" your a calendar to get the latest updates.

I’ve deleted a calendar or group within Stanza. How do I remove it from my Google Calendar?

When you unsubscribe from a calendar, you won't be able to find it again unless you re-subscribe on Stanza.

1. On your computer, open Google Calendar.

2. In the top right, click Settings Settings.

3. In the left column, select the calendar you want to remove.

4. Click Remove calendar.

5. Click Unsubscribe.

6. Click Remove calendar.