Troubleshoot
Last updated
Last updated
Submit a request to change the email linked to your account. If you're with an organization, consider using a generic email like marketing@yourorg.com. This way, you won't need to change the email associated with the account every time someone leaves or joins your team.
Submit a request . We prioritize creators on paid plans over free creators. Paid creators will receive a response within 24 hours M-F. Free creators will receive a response within 14 days.
We take intellectual property rights very seriously. If you believe that an image uploaded to our platform infringes upon a trademark, please notify us immediately. We review all reports of trademark infringement and take appropriate action, including removing the image if it is found to violate trademark laws. Here's how you can report a potential trademark violation:
Locate the image in question and take note of any details that identify it (such as the calendar page URL and the specific event’s title).
Send us an email with a detailed explanation of the trademark in question and how the image infringes upon it. Be sure to include:
Your contact information.
The trademark registration number or proof of trademark ownership.
A clear identification of the image and where it appears on our site.
A statement that you have a good faith belief that the image is not authorized by the trademark owner, its agent, or the law.
Email the information to our support team at founders@stanza.co
Upon receipt of your notice, we will investigate the matter and respond accordingly. For any image that is confirmed to be infringing, we will remove it from the site.
Please note that we also respect the freedom of expression and ensure that any action taken is balanced with consideration for fair use and other legal principles.
